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Subscription verification issues

Tiago Macedo on September 10, 2007, Comments (0)

PayPal logoFollowing the PayPal issues mentioned here, we temporarily suspended the payment verification for paid plans. We are now re enabling that verification so if your account gets locked due to non-payment because of this Paypal issue please email us at support@goplan.org so we can take care of it for you.

Goplan has moved

Fred Oliveira on September 9, 2007, Comments (0)

Engine Yard

As per our previous announcements, we’ve just completed moving Goplan to new servers at Engine Yard. The move will result in a noticeable performance increase, particularly for those of you using SSL with paid accounts - we already did a few internal tests and we were quite pleasantly surprised with the access speeds, which means hopefully you will be too.

The move took a little less time than we anticipated, and DNS should be propagating now - which means the next time you see the Goplan login screen, you’ll be looking at the brand new servers. As Tiago mentioned in a previous post, we’re keeping with the best of two worlds by keeping our automated backup solution to Amazon’s S3 (which means your data is always secure and available) and moving the main server instances to a stable managed solution still scaleable to fit our needs. So these are great news.

All this being said, enjoy the new Goplan speeds and as always, we’re looking for your feedback - so if you have any, leave a comment or send our support team an email.

Downtime schedule

Tiago Macedo on September 6, 2007, Comments (0)

As mentioned before, Goplan will be down next Sunday (September 9th).

So here is our planned schedule:

  • 15H WEST (7AM PST) - Goplan will be shutdown so we can transfer your data and the DNS records
  • 18H WEST (10AM PST) - Goplan should be up after making sure everything is working correctly

For those of you using caching DNS servers that don’t update that often, we will provide a workaround.

So if everything works out as planned we will be down for about 3 hours, after which you should be able to resume using Goplan.

Revisiting the performance issues

Tiago Macedo on September 5, 2007, Comments (1)

Engine Yard

Following our performance issues and complaints from several Goplan users, we’ve decided to move Goplan away from EC2 into Engine Yard’s new cluster.

Why are we moving?

We’re moving because we believe we can serve you better by doing so. Engine Yard will provide us with a better, more reliable and higher performance service.

The technical bit:

Goplan users will greatly benefit from the hardware load balancers that Engine Yard uses in their cluster, this makes a huge difference for HTTPS connections. Having a good shared disk infrastructure will also allow us to make some architectural changes that will improve the overall responsiveness of the application.

Does this mean we’re dropping Amazon Web Services?

No, we’ll continue using Amazon Simple Storage Service (S3) for the file storage and we plan on using EC2 for other projects. Just not for Goplan (see the technical bit above).

When will this happen?

The move will occur during the next Sunday (September 9th) but we’ll give you an update with a timeframe as Goplan will have to be offline for a few hours.

We’re trying to be as open as possible about this so feel free to ask any questions in the comments or in the forum.